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Plusnet Reviews (UK) 2022

Read honest, independent reviews and consumer feedback as well as any negative reviews or complaints for Plusnet. Improve online trust by sharing your feedback with other shoppers just like you. Tell us about your experience at Plusnet UK — good or bad.

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How our visitors rate Plusnet

2
Rated 2 out of 5
2 out of 5 stars (based on 4 reviews)
Excellent25%
Very good0%
Average0%
Poor0%
Terrible75%

Latest Plusnet reviews (UK) & complaints:

What customers are saying about Plusnet

No Title

Rated 5 out of 5
31 May 2022

Been with plusnet about a month or 2 now and so far so good no dropped signal or slowdown and Cs so far is great

Aaron Hassan

No Title

Rated 1 out of 5
30 May 2022

I’ve had plusnet Internet and telephone for just three months and I’ve experienced at least 4 or 5 problems every week with incredibly low download speeds less than a few MB and loss of connection at least once a week. Telephone line makes all sorts of noises and Customer service is a joke, never again.

Get Carter

Dreadful experience with Plusnet

Rated 1 out of 5
30 May 2022

Dreadful experience with Plusnet. Have been with them for ten years. They talked me into having a new modem with fibre to green cabinet. On switchover day internet went down. They blamed Open Reach, but it took nine days with no internet, and me contacting Open Reach, before problem was sorted. Promised to ring me back several times for updates no one did. Found out on day it was reconnected that I could have paid BT to use a hot spot. Why was I not told? Totally shambolic. Compensation ?8.40 a day after second day and I was told I should be really grateful to get that. DO NOT USE.

Jane Shaw

Stay clear not atol protected

Rated 1 out of 5
20 November 2020

Me and my family 6 adults and 2children under 7 were due to fly to orlando florida in march 2020 for our first family holiday abroad, the trip of a life time, had our holiday cancelled due to covid 19 like many others, which is not our fault, villa direct will not refund us or change or extend our date for 2022 because (it’s an act of god seriously??) which we have seen on other review sites where they say they will, they are not atol protected which we thought they would be or sympathetic to the current situation, so they are the winners in this pandemic and we are not, we want to re book our dream holiday for our girls they were so excite. 2021 is not going to be possible because we are still under lockdowns so offering 2022 would surely be in their best Interest, we cant understand why they wont accommodate, upsetting and sad and wont ever make the mistake of not checking for atol protection again

Carly Jones

Quick facts: Plusnet

Are Plusnet legit?

Going by the top 2 reviews here, you can easily see if Plusnet is legitimate or if it is a scam. You might want to check for feedback for related Internet provider stores for more information.

How do I contact Plusnet?

You can contact Plusnet on 0800 432 0200

How do I complain about Plusnet?

If you have an issue, comment or complaint about a product you purchased via Plusnet, tell us by adding your own review. We welcome all product/service as well as general store reviews, whether they are good or bad. All we ask is that they are genuine and fair, and not against our House Rules. If you aren't sure, contact us first.

Need some guidance for your Plusnet review? What about including:

  • Comments about the delivery/shipping times;
  • Feedback about any damaged goods received;
  • Information about which courier Plusnet use, for example: Evri (Hermes), DPD, Royal Mail;
  • General product feedback, such as longevity and quality; and
  • Examples of when a staff member demonstrated going 'above and beyond'

What are the return policies for Plusnet?

If you have an issue with your order from Plusnet, then tell us. We don't have any information on return periods or policies at the moment for this store. Keep coming back as we're updating this all the time.

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Contact details for Plusnet

Get in touch with Plusnet using the details we've found from various sources online, or alternatively use the contact form on their website.

  • 0800 432 0200
  • 2 Pinfold Street Sheffield
  • S1 2GU