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How our visitors rate Plusnet Business
Latest Plusnet Business reviews (UK) & complaints:
What customers are saying about Plusnet Business
Would use again
Great comms, great price and free p&p over a tenner.
Tried this at Christmas, such a shame its not on the shelves forever. Prefer this product to the original.
Better than all the rest
I have been with other providers and that was usually because they were true FTTP providers, but when we are talking about a provider that has to work with BT Open Reach lines, you can’t beat Plusnet – and I used to work for BT and had a BT supplied Business line. (BT Employees have to use the same customer services as everyone else so have to deal with the same appauling service.) With Plusnet I speak to real people based in Yorkshire, I rarely have to wait more than 30 seconds for my call to be answered and I get a real person’s name, someone I can ask for when Open Reach fail to do what they say they will. The final plus is that when I do have to sit on hold whilst they chase Open Reach, they have decent hold music!
That being said, the product I have to put up with is rubbish, but Open Reach have a monopoly so it won’t matter who I pay for my crap speeds, at least when I have to complain that process is a less stressful event.
Left hand does not talk to the right hand.
Great first call to investigate offering.
Poor transfer, total disruption, apathy, took whole day of chasing. Frustrating as told no disruption therefore did not plan for no service.
Once on board, none of the bill in alignment with the agreement.
2 Weeks in purchased mobile:mobile International package. 4 Weeks later told does only covers USA & Canada, when I stressed calls mainly to Germany and France.
* Charged twice for International package.
* Charged separately for actual International calls.
* Charged 66% over the agreed rate for fibre broadband.
…told would get a credit will sort, email with a set of numbers with no synergy to conversation.
…Followed by an email to stare International package covers USA and Canada only!
Would NOT recommend, painful! If you have joined check your bills. Left hand does not talk to the right hand.
Trust worthy seller
Didn’t actually buy from this firm as they took too long to deliver. So cancelled order. But they were marvellous in refunding my money no quibble. So trustworthy.
Quick facts: Plusnet Business
Are Plusnet Business legit?
Going by the top 4 reviews here, you can easily see if Plusnet Business is legitimate or if it is a scam. You might want to check for feedback for related Internet provider stores for more information.
How do I contact Plusnet Business?
You can contact Plusnet Business on 0800 028 0282
How do I complain about Plusnet Business?
If you have an issue, comment or complaint about a product you purchased via Plusnet Business, tell us by adding your own review. We welcome all product/service as well as general store reviews, whether they are good or bad. All we ask is that they are genuine and fair, and not against our House Rules. If you aren't sure, contact us first.
Need some guidance for your Plusnet Business review? What about including:
- Comments about the delivery/shipping times;
- Feedback about any damaged goods received;
- Information about which courier Plusnet Business use, for example: Evri (Hermes), DPD, Royal Mail;
- General product feedback, such as longevity and quality; and
- Examples of when a staff member demonstrated going 'above and beyond'
What are the return policies for Plusnet Business?
If you have an issue with your order from Plusnet Business, then tell us. We don't have any information on return periods or policies at the moment for this store. Keep coming back as we're updating this all the time.
Contact details for Plusnet Business
Get in touch with Plusnet Business using the details we've found from various sources online, or alternatively use the contact form on their website.
- 0800 028 0282
- Plusnet, The Balance, 2 Pinfold Street Sheffield
- S1 2GU