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NOW TV Reviews (UK) 2022

Read honest, independent reviews and consumer feedback as well as any negative reviews or complaints for NOW TV. Improve online trust by sharing your feedback with other shoppers just like you. Tell us about your experience at NOW TV UK — good or bad.

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How our visitors rate NOW TV

1.5
Rated 1.5 out of 5
1.5 out of 5 stars (based on 2 reviews)
Excellent0%
Very good0%
Average0%
Poor50%
Terrible50%

Latest NOW TV reviews (UK) & complaints:

What customers are saying about NOW TV

Not terrible broadband but... "service", what's that?

Rated 1 out of 5
1 June 2022

Not terrible broadband, but the “service” is abysmal and almost non-existent. You have to work very hard to get help / support.

The app is useless, it isn’t regularly updated with information. To get any information or support you have to ring them and face their uninformed and unprofessional customer service reps.

After moving house and continuing broadband services we were told it would be installed in 7 days, after the 7 days, we were informed it would be another 10 days before it would go live. After calling to check why we were given a date earlier than the actual date, they mentioned I should have read their terms and conditions that it was only ‘provisional’… WHY TELL US THIS DATE IN THE FIRST PLACE? The lady on the phone didn’t mention anything about previsions.

Another issue, the Broadband is in my partner’s name and it’s impossible to make any enquiries about the service even with using the account password. She works unsociable hours so it’s hard to get a time when we’re both available, and to update in my name we’d need to pay, and we cannot do it until the broadband is live.

Fabian Peterkin

Everything is just super slow

Rated 2 out of 5
30 May 2022

Super slow internet and also very inconvenient account management. I needed to call them to cancel my service and go through a super slow automatic call assistant to get to the right team. Why cannot I cancel it from my online account?

Kate

Quick facts: NOW TV

Are NOW TV legit?

Going by the top 4 reviews here, you can easily see if NOW TV is legitimate or if it is a scam. You might want to check for feedback for related Internet provider stores for more information.

How do I contact NOW TV?

You can contact NOW TV on

How do I complain about NOW TV?

If you have an issue, comment or complaint about a product you purchased via NOW TV, tell us by adding your own review. We welcome all product/service as well as general store reviews, whether they are good or bad. All we ask is that they are genuine and fair, and not against our House Rules. If you aren't sure, contact us first.

Need some guidance for your NOW TV review? What about including:

  • Comments about the delivery/shipping times;
  • Feedback about any damaged goods received;
  • Information about which courier NOW TV use, for example: Evri (Hermes), DPD, Royal Mail;
  • General product feedback, such as longevity and quality; and
  • Examples of when a staff member demonstrated going 'above and beyond'

What are the return policies for NOW TV?

If you have an issue with your order from NOW TV, then tell us. We don't have any information on return periods or policies at the moment for this store. Keep coming back as we're updating this all the time.

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Contact details for NOW TV

Get in touch with NOW TV using the details we've found from various sources online, or alternatively use the contact form on their website.